Seamless communications
With intuitive communications tools your entire team can easily stay connected, engaged and reachable. Choose how you want to collaborate and choose the solutions, tools and applications that work for you.
At Goldtel we offer a one-stop solution to meet your Business needs
Goldtel Anywhere!
At Goldtel we understand each company is different.
Some require high end connectivity without compromise in quality. Others have high volume call flows requiring competitive call rates or all-inclusive packages where voice is bundled with the monthly subscriptions.
Others may need Hosted PBX functionality with Mobility, Unified Communications, Messaging and access via multiple devices from Laptop to Desk and Mobile.
Services companies may require Advanced Call Recording over multiple branches. Every business knows what is important, where not to compromise and where savings are needed to achieve a balanced cost effective solution.
If this is you, we have the tool for the job and can help you build the right solution for your business.
Contact our sales team for the best results.
Business Live!
One App Does It All
Collaborate with team members the way you want. Download the Initiate mobile app and put your office extension in your pocket. Use all your office functionality on your mobile phone using GSM while on the go. When in office use the softphone app over WiFi.
Use your Laptop and link your extension using UC. Make all your office calls, message team members and set your daily schedule as required. See a team members call status even if they are on their mobile. See their status on your UC app.
Link up to 4 devices on one hosted extension, use your mobile phone, Laptop, IP terminal and remote home extension and alternate between devices and location as needed.
With added hardware we can even link your extension to an existing legacy PBX.
For more information contact our sales team
Contact Center
Install the Goldtel Hosted PBX and add various value add applications such as Hosted Contact Center
Using cloud services for contact center makes it a cost effective alternative to the traditional onsite alternatives. Agents can operate from anywhere.
Supervisors can manage agent status, productivity and draw states as required. Cloud bases services allow companies to add users at will and when needed.
Running a champagne? Add seats. Reduce agent seats once the champagne has ended.
For more information contact our sales team
Advanced Call Recording
On-site call recording devices belongs to the past, join the cloud revolution and store your call recording on our secure cloud based platform
Available Options: Pay as you use or sign up for our all-inclusive storge bundles. You decide how much you store and for how long. Our fully redundant off site storage can be accessed via our secure web portal that makes self-management of recordings easy.
Advanced call recording is fully protected by watermarking, call authentication and all files are encrypted. Activate call recording on existing SIP trunks or hosted clients.
Work From Anywhere
Remote Working Solutions For a Cohesive Employment Experience
After Covid business discovered the benefits of remote working and many have adopted a work from home policy, opted for smaller offices, hot desking and only get together in an office environment for smaller brainstorming sessions. Many disciplined and self-managed staff find working from home or from multiple venues saves time and they are more productive.
Traveling times to and from the traditional office has been cut allowing staff more time. This new culture of working has allowed people to reconsider their lifestyle which does contribute to personal well being and ultimately results in improved productivity.
Goldtel has several useful solutions from hosted PBX, Unified Communications, Mobile PBX and Messaging all accessible on multiple devices. Each user and extension can be linked to 4 devices, from a mobile first right down to a traditional office extension. This freedom of movement means the traditional office extension can be linked to an IP device, Laptop, Mobile and Home Office all accessible using our user friendly software apps. Separate your personal information form office information on the same mobile device and company business is billed separately from private use. Display Company numbers [CLI] for company business using your personal device retaining privacy. Set schedules on your mobile device and redirect business calls after hours as required.
Working from home and still showing up at the office has a new meaning.
Advanced Voice
Comprehensive communications solutions: Wireless, Fibre, LTE, DSL & Satellite connectivity products and services to VOIP and Hosted PABX, we have you covered.